Cancellations received prior to 45 days before the first in-person meeting will be honored and a refund issued for the amount already paid minus a 10% administrative fee which is non-refundable. If a textbook has already been sent there will be an additional fee (at cost) for that textbook. Please allow 3 weeks for processing of refunds. William M Hang (OrthO2Health) reserves the right to cancel or reschedule any mentorship meeting or event or scheduled faculty with advance notice to registrant. In no event shall William M Hang (OrthO2Health) be liable for any cancellation or change penalties assessed by the airlines, hotels, or other travel related expenses as a result of in-person meeting date changes or cancellations including changes related to weather, natural disasters, COVID-19 or other unforeseen events.